Chandiran Furniture - FAQ

Shipping times depend on your location and the size of the furniture being delivered. Typically, standard shipping takes 5 - 8 business days for most in-stock items.

For local deliveries, expedited shipping is available at an additional cost. Custom or made-to-order pieces may take 1-2 weeks depending on production and delivery schedules.

Once your order is shipped, you'll receive a confirmation email with tracking details.

Yes, we offer customization options on a wide range of our furniture. You can personalize elements such as :

• Materials : Choose from premium wood types and finishes.

• Colors : Select your preferred upholstery or paint color.

• Dimensions : Adjust sizes to fit your space perfectly.

Customization may incur additional costs and processing time. For assistance, select options on the product page or contact our team.

We offer a 7-day return policy on most of our products. If you're not completely satisfied with your purchase, you can return it within 7 days of receiving your order for a refund or exchange.

Please ensure that the items are in new and unused condition and packaged in their original packaging.

Custom or made-to-order furniture is non-refundable unless defective or damaged. Return shipping costs may apply unless the return is due to our error.

To start a return, simply contact our customer service team with your order number, and we'll guide you through the process.

Once your order is shipped, you'll receive an email with your tracking number and a link to where you can track your shipment in real time.

If you have an account with us, you can also log in to your account on our website and view the status of your order under the Orders section.

If you encounter any issues or delays, feel free to reach out to our customer service team, and we'll provide updates on your shipment.

We accept a variety of payment methods, including :

• Credit/Debit Cards : Visa, MasterCard, American Express.

• Digital Wallets : PayPal, Google Pay, PhonePe.

• Bank Transfers : Ideal for larger orders.

Transactions are encrypted, ensuring your details remain safe.

You can modify or cancel your order within 12 hours of placing it. After this period, the order enters processing, and we cannot guarantee changes or cancellations, especially for custom items.

For custom-made furniture, cancellations are not allowed once production begins. If urgent, contact our team, and we'll do our best to accommodate.