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Privacy Policy

1. Introduction

IntroductionAt Chandiran Timbers & Furnitures, we are committed to protecting your privacy and ensuring that your personal information is secure. This policy outlines how we collect, use, and safeguard your data when you visit our website or purchase products.By using this website, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

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  • Personal Information: When you place an order, create an account, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, billing/shipping address, and payment details.

  • Browsing Information: We automatically collect information about your visit to our site, such as your IP address, browser type, device information, and browsing behavior (e.g., pages viewed, time spent on site).

3. How We Use Your Information

We use the information collected for the following purposes:

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  • Order Processing: To process and fulfill your orders, including shipping and customer service.

  • Communication: To contact you about your orders, respond to inquiries, and send promotional offers (if you’ve opted in to receive them).

  • Site Improvement: To analyze site usage and improve our services, website experience, and customer support.

  • Legal Compliance: To comply with legal obligations, such as tax reporting and fraud prevention.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, including:

  • Shipping Partners: For the purpose of delivering your orders.

  • Payment Processors: To securely process your payment transactions.

  • Marketing Tools: If you opt in, we may share limited information with third-party tools to send promotional materials.

These providers have agreed to keep your information confidential and use it solely for the purposes specified by us.

5. Data Security

We employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted payment gateways, firewalls, and secure servers.

However, while we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and offer personalized content. You can disable cookies in your browser settings, but this may affect your experience on our site.

7. Your Rights

As a customer, you have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correct: Correct any inaccuracies in your personal information.

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  • Delete: Request deletion of your personal information, except for information we are legally obligated to keep (e.g., transaction history).

  • Opt-Out: Opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting our customer service.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page, and we encourage you to review it regularly.

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