Free Shipping for orders over ₹60,000
Terms & Conditions
1. Introduction
Welcome to Chandiran Timbers & Furnitures. By accessing or using our website, you agree to abide by the terms and conditions set forth below. These terms apply to all users of the site, including browsers, vendors, customers, and merchants. If you do not agree with these terms, you are not permitted to access or use our website or services.
2. Shipping Policies
We aim to deliver your furniture as quickly and safely as possible. Shipping times are estimated at the time of purchase and may vary depending on your location, the size of your items, and the availability of stock. Shipping costs will be calculated at checkout based on delivery location and product dimensions.
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Processing Time : In-stock items will ship within 3-5 business days. Custom orders or out-of-stock items may require 2-4 weeks for production and delivery.
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Shipping Rates : All shipping fees are calculated at checkout. Additional charges may apply for oversized or heavy items.
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Track Your Order : Once your order has been shipped, you will receive a tracking number to monitor its delivery status.
3. Return / Refund Policies
We strive for complete customer satisfaction. If you are not happy with your purchase, you may return it under the following conditions:
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Return Window : Customers may return eligible products within 7 days of delivery.
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Condition of Items : Products must be returned in their original condition and packaging. Custom or made-to-order items are non-refundable, unless defective or damaged.
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Refund Process : Refunds will be processed once we receive and inspect the returned items. Original shipping costs are non-refundable, and return shipping fees may apply.
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Damaged Goods : If your order arrives damaged, please contact us within 24 hours of receiving the shipment, and we will arrange for a replacement or refund.
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Return Products : Certain items, including clearance or sale items, may not be eligible for return. Please check the product page for specific return eligibility.
4. Warranty Information
We are committed to providing durable and quality furniture to our customers. Our warranty covers different parts of our furniture with varying durations, as outlined below :​​​​​​​​​
Component Warranty Duration
​​ Wood Lifetime
Fittings 1 Year
Cushion 3 Years
The warranty covers manufacturing defects only and does not apply to normal wear and tear, misuse, or damage due to improper handling or assembly. To file a warranty claim, please contact our customer service team with your order number and a description of the issue. Our team will guide you through the claim process and determine whether the product is eligible for repair, replacement, or refund.
5. Limitation of Liability
In no event shall Chandiran Timbers & Furnitures, its directors, employees, or affiliates be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our website or products.
Our maximum liability to any customer shall not exceed the total amount paid for the products purchased. This limitation of liability is provided to the fullest extent permitted by applicable law.
6. Intellectual Property
All content, images, logos, and text on this website are the property of Chandiran Timbers & Furnitures. Unauthorized use of any materials on this site is prohibited.
7. Changes to Terms
We reserve the right to modify these terms and conditions at any time. In case of significant changes, we will notify users by posting an updated version on this page. It is the responsibility of the user to review the terms regularly.